AI follow-up calls for the deals that went quiet
An AI follow-up call is a phone call an agent makes to a deal that stopped responding, so the thread does not die in silence. In Orbit, Piper makes those calls, carrying your brief: the real reason for the call, not a hollow check-in. Every call is recorded, transcribed, and logged on the contact.
Meet Piper
Quiet deals are rarely dead deals. The prospect got busy, the decision slid a week, and now the silence is awkward enough that you keep postponing the call. Piper is Orbit's follow-up caller, built for exactly that pile.
You give Piper a brief: the genuinely useful reason for the call. A question about their timeline, a revised scope, a deadline that affects them. Piper calls the quiet deal and has that conversation, with the contact's history behind it. When it hangs up, the recording, transcript, and outcome are on the contact, and you know whether the deal is alive.
What Piper does
- Calls deals that went quiet, so silence never quietly becomes a loss.
- Carries your brief: the real reason for the call, stated plainly.
- Dials only inside your calling hours, under the daily cap (default 25).
- Discloses the recorded line and answers honestly if asked about being an AI.
- Leaves a recording, transcript, and outcome note on the contact timeline.
The guardrails
Piper never freelances. The reason for the call comes from your brief, and the right to call at all comes from you: voice agents in Orbit are off by default, and Piper stays silent until you enable it.
When it is on, the standard fences apply: calls inside your set hours only, capped at 25 a day by default, limited retries, a do-not-call list, and recorded-line disclosure on every call. It dials from your own Vapi number, never a shared one. Transcripts land on the contact timeline, and any next step Piper suggests shows up as a card for your approval.
Piper vs the follow-up call you keep postponing
| Orbit | Doing it yourself | |
|---|---|---|
| When it happens | On schedule, inside your calling hours | Someday, after one more coffee |
| The reason given | Your brief, stated plainly | An awkward 'just circling back' |
| Records kept | Recording and transcript on the deal | A half-memory of a voicemail |
| Coverage | Every quiet deal can get a touch | Only the ones you feel guilty about |
| Cost | Your own Vapi usage, billed at cost | Willpower, which runs out first |
A quiet deal usually needs a reason to talk again, not another nudge. Piper calls with the reason.
Keep exploring
Frequently asked questions
What is an AI follow-up call?+
It is a phone call made by an AI agent to a deal that stopped responding. In Orbit, Piper makes these calls carrying your brief, the real reason for the call, and logs the recording and transcript on the contact.
Will the call sound like a robot reading a script?+
Piper speaks from your brief and the contact's history, not a canned script. It discloses the recorded line and answers honestly if asked whether it is an AI.
When does Piper make its calls?+
Only inside the calling hours you set, under a daily cap that defaults to 25 calls, with limited retries. It is off by default until you enable it.
Does Piper decide on its own which deals to call?+
No. You supply the brief and the targets. Control stays with you through hours, caps, and the do-not-call list.
Send Piper after the quiet ones
Free plan, your own keys, every call recorded and logged. Off by default.
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