AI assistant

AI email follow-up that catches every dropped thread

AI email follow-up means software drafts the bumps you would forget to send. In Orbit, you ask Hiro, the one assistant built into the app, to review your inbox. It finds threads quiet for 3 or more days and drafts a follow-up for each, plus replies you never sent. Nothing goes out until you approve it.

Ask Hiro to chase the quiet threads

Orbit has one AI assistant, Hiro, that opens with Cmd or Ctrl-J inside the app. Ask it to look through your conversations and it finds two things: threads that have been quiet for 3 or more days, and messages where someone is still waiting on a reply you never sent.

For each one, Hiro writes a draft. Not a template blast, but a bump grounded in the actual thread: what was discussed, what was promised, the natural next line. Every draft waits for you as a suggestion you approve, edit, or dismiss. Orbit runs on a built-in email inbox, so there is no Gmail connection needed and every message shows on the contact timeline.

What Hiro does here

  • Reviews your inbox when you ask, so chasing happens before the day swallows you.
  • Drafts a bump for threads that have been quiet 3 or more days.
  • Catches replies you forgot to send and drafts those too.
  • Grounds each draft in the real thread, not a generic template.
  • Queues everything as suggestions: you approve, edit, or dismiss each one.

Approval-gated by design

Hiro drafts. It does not send. That distinction is the whole design: every follow-up lands as a suggestion, and an email only leaves when you approve it. You can edit any draft before it goes, or dismiss it without a trace.

That approval rule covers everything Hiro does, from follow-ups to invoices. AI is included on every plan with free monthly credits, no API key to paste and nothing to configure. Paid plans can bring their own key when credits run out. The email inbox itself is free for up to 100 sends a month, and Pro at $14/mo raises that to 2,000 with open and click tracking.

Hiro vs chasing threads yourself

OrbitDoing it yourself
Response timeDrafts ready when you askWhenever the guilt hits
CoverageEvery thread quiet 3+ daysThe two or three you remember
ToneDrafted calm, edited by youWritten tired at 11 pm
Records keptLogged on the contact timelineBuried in your sent folder
What slipsNothing sends without your OKThe reply you swore you sent

Most deals do not say no. They go quiet, and the follow-up never gets written. Hiro makes sure it at least gets drafted.

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Frequently asked questions

What is AI email follow-up?+

It is software that drafts follow-ups when conversations stall. In Orbit, you ask Hiro, the built-in AI assistant, to review your inbox. It drafts bumps for threads quiet 3 or more days, plus replies you forgot to send. You approve each one before it goes.

Does Hiro send emails on its own?+

No. Every draft arrives as a suggestion in Orbit that you approve, edit, or dismiss. Nothing is sent without your explicit approval. This approval rule covers every action Hiro takes.

Which threads does Hiro pick up?+

Threads quiet for 3 or more days, plus incoming messages you never replied to. Each draft is grounded in the real thread, not a template, so it reads like something you would actually write.

Do I need to connect Gmail?+

No. Orbit has a built-in email inbox, so there is no Gmail connection needed. You send and receive from your own Orbit email address, and every message shows on the contact timeline.

Is this really free?+

The email inbox is free for up to 100 sends a month. AI is included on every plan with free monthly credits, no API key to paste. Pro ($14/mo) raises sends to 2,000 a month and adds open and click tracking.

Stop losing threads to silence

Ask Hiro to draft, then you approve. Create a free workspace, no credit card.

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