AI email follow-up that catches every dropped thread
AI email follow-up means software watches your conversations and drafts the bumps you would forget to send. In Orbit, Tess does it: every morning it scans your inbox, finds threads that have been quiet for 3 or more days, and drafts a follow-up for each one. It also catches replies you forgot to send. Nothing goes out until you approve it.
Meet Tess
Tess is the email chaser on Orbit's AI team. Every morning, before you have finished your coffee, it has already been through your inbox. It looks for two things: threads quiet for 3 or more days, and messages where someone is still waiting on a reply you never sent.
For each one, Tess writes a draft. Not a template blast, but a bump grounded in the actual thread: what was discussed, what was promised, what the natural next line is. The drafts stack up as cards in Orbit. You read each one, edit if you want, and approve or dismiss it.
What Tess does
- Scans your inbox each morning, so the chasing happens before the day swallows you.
- Drafts a bump for every thread that has been quiet 3 or more days.
- Catches replies you forgot to send and drafts those too.
- Grounds each draft in the real thread, not a generic template.
- Queues everything as cards: you approve, edit, or dismiss each one.
The guardrails
Tess drafts. It does not send. That distinction is the whole design: every follow-up lands as a card, and an email only leaves when you approve it. You can edit any draft before it goes, or dismiss it without a trace.
That approval loop covers all 16 Orbit agents, not just Tess. The phone side is fenced even harder: voice agents stay off by default, call only inside hours you set with a daily cap of 25 and a do-not-call list, disclose the recorded line, run on your own Vapi number, and leave every transcript on the contact timeline.
Tess vs chasing threads yourself
| Orbit | Doing it yourself | |
|---|---|---|
| Response time | Drafts waiting every morning | Whenever the guilt hits |
| Coverage | Every thread quiet 3+ days | The two or three you remember |
| Tone | Drafted calm, edited by you | Written tired at 11 pm |
| Records kept | Logged on the contact timeline | Buried in your sent folder |
| What slips | Nothing sends without your OK | The reply you swore you sent |
Most deals do not say no. They go quiet, and the follow-up never gets written. Tess makes sure it at least gets drafted.
Keep exploring
Frequently asked questions
What is AI email follow-up?+
It is software that watches your email threads and drafts follow-ups when conversations stall. In Orbit, the agent Tess scans your inbox each morning and drafts bumps for threads quiet 3 or more days, plus replies you forgot to send.
Does Tess send emails on its own?+
No. Every draft arrives as a card in Orbit that you approve, edit, or dismiss. Nothing is sent without your explicit approval.
Which threads does Tess pick up?+
Threads quiet for 3 or more days, plus incoming messages you never replied to. Each draft is grounded in the real thread.
Is Tess included in the free plan?+
All 16 agents, including Tess, are part of Orbit's free plan with your own AI model key. Note that Gmail and Calendar sync belongs to the upcoming Pro plan.
Stop losing threads to silence
Tess drafts, you approve. Free to start, no credit card.
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