AI answers your business phone, so calls stop slipping
Yes, AI can answer your business phone today. In Orbit, a voice agent named Remy picks up your line, answers questions, recognizes repeat callers, and books meetings from your real calendar. Every call is recorded, transcribed, and saved to the caller's contact record. It runs on your own Vapi number and stays off until you switch it on.
Meet Remy, the agent on the phone
You are mid-task and the phone rings. Answer it and you lose the thread. Ignore it and you might lose a customer. Remy, Orbit's voice SDR, exists for that moment: it picks up and handles the call with your business context behind it.
This is the difference between an answering service and an agent inside your CRM. A service takes a message. Remy sees the caller's history, books against your real availability with invites sent, and pushes a hot caller through to your cell. When the call ends, the recording, transcript, and a note on what was learned are already on the contact.
What happens when AI answers your phone
- Picks up your business line, greets the caller, and handles common questions.
- Recognizes repeat callers from their history in Orbit.
- Books meeting requests from your real calendar, invites sent to both sides.
- Transfers urgent or hot calls straight through to your cell.
- Leaves a recording, transcript, and summary on the contact timeline after every call.
The guardrails
Phone AI should be opt-in, and in Orbit it is: Remy ships off by default. Once on, it discloses the recorded line and tells the truth if a caller asks whether it is an AI. Outbound dialing respects your set hours, a daily cap of 25 by default, limited retries, and your do-not-call list.
The number is yours: voice runs on your own Vapi account, never a shared line. Transcripts and recordings live on the contact timeline, and anything Remy wants to send after a call arrives as a card you approve, edit, or dismiss.
AI phone answering vs letting it ring
| Orbit | Doing it yourself | |
|---|---|---|
| When you are busy | Remy answers and handles it | Voicemail, or a missed call |
| Caller context | Full contact history in the CRM | Caller ID, at best |
| Records kept | Recording, transcript, summary on the contact | A voicemail you replay twice |
| Booking a meeting | Done on the call, from real availability | A callback you owe someone later |
| Cost | Free plan, your own Vapi usage at cost | Lost calls or an answering service fee |
Your phone should not force a choice between focus and customers. Remy answers, books, and leaves a transcript instead of an interruption.
Keep exploring
Frequently asked questions
Can AI really answer my business phone?+
Yes. In Orbit, the voice agent Remy answers your line, handles common questions, recognizes repeat callers, and books meetings from your real calendar. Every call is recorded and transcribed onto the contact.
What does the AI say if someone asks if it is a robot?+
It answers honestly. Orbit's voice agents disclose the recorded line and confirm they are AI when asked.
Do I need a special phone number for AI answering?+
Voice in Orbit runs on your own Vapi account and number, never a line shared with other businesses. Vapi bills you directly at cost, with no markup from Orbit.
Is AI phone answering expensive?+
The agent is part of Orbit's free plan; you pay your own Vapi usage at cost. A typical solo business lands at cents to a few dollars a month.
Stop letting calls hit voicemail
Start free, connect your own Vapi number, and switch Remy on when you are ready.
Free forever plan. No credit card. No spam.