Remy: the AI voice agent that calls back in 90 seconds
This is how Orbit does an AI voice agent for sales: Remy answers your business line, calls new leads back in about 90 seconds, books meetings from your real calendar slots, and can transfer a hot caller straight to your cell. He runs on your own Vapi account and phone number, stays off until you switch him on, and follows the calling rules you set.
What does Remy actually do on a call?
Remy is the first-touch voice agent. When a new lead comes in, speed is everything, and a callback inside a couple of minutes beats one an hour later by a wide margin. That is the whole idea behind speed to lead, and Remy is built to win it: he rings the new lead back in about 90 seconds while they still remember filling out your form.
On the call he answers questions, qualifies lightly, and books a meeting from the real open slots on your calendar. If the caller is clearly hot and ready to talk to a human, Remy can transfer them straight to your cell. He also answers your line when you miss it, so an inbound call never just rings out.
What guardrails does the voice agent follow?
Voice is powerful, so it ships locked down:
- Off by default. Remy does nothing until you switch him on and set his rules.
- Calling hours. He only dials inside the windows you choose, in the lead's time zone.
- Daily caps and retry limits. He will not hammer a number or blow past your set volume.
- Do-not-call lists. Numbers you flag are never dialed, full stop.
- Disclosure. Remy discloses that the line is recorded, as the rules require.
A lead is hottest in the first two minutes. Remy is the only teammate who is awake at 11pm to call them back.
What does Remy run on?
Voice runs on your own Vapi account and your own phone number, so the calls come from your line and you stay in control of the connection. Vapi bills you directly for call minutes at cost, with no markup from Orbit. The conversation logic uses your AI model key the same way.
Because it is your account and your number, you can pull the plug any time, and every call gets logged to the contact's timeline so you see exactly what was said and what got booked.
Who should turn on a voice agent?
Anyone who loses deals to slow callbacks: real estate agents, insurance and mortgage brokers, contractors, advisors, any solo operator whose leads expect a fast human response. If your form fills sit for hours before you can call, Remy closes that gap.
If you mostly sell over email and rarely call leads, the voice agent matters less. In that case lean on the email-first agents instead and leave Remy off.
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Frequently asked questions
How fast does Remy call a new lead back?+
About 90 seconds after the lead comes in, while they still remember reaching out. Fast callbacks dramatically out-convert slow ones, which is the whole point of the voice agent.
Does the AI voice agent run on Orbit's phone number?+
No. Remy runs on your own Vapi account and your own phone number, so calls come from your line. Vapi bills you directly for minutes at cost, with no Orbit markup.
Can Remy transfer a call to me?+
Yes. If a caller is hot and ready to talk to a person, Remy can transfer them straight to your cell. Otherwise he books a meeting from your real calendar slots.
Is the voice agent on by default?+
No. Remy is off until you turn him on. Once enabled, he follows the calling hours, daily caps, retry limits, and do-not-call lists you set, and he discloses that the line is recorded.
Do I need to be technical to set up the voice agent?+
Not really. You connect your Vapi account and phone number, set your calling rules, and switch Remy on. Every call is logged to the contact timeline so you can review what happened.
Give every lead a 90-second callback
Remy answers your line and books meetings on your own Vapi number, with your rules. Free plan, no credit card.
Free forever plan. No credit card. No spam.