Orbit vs Close

Close was built for teams that sell by phone. The dialer is native, not bolted on. Reps call straight from the lead view, drop pre-recorded voicemails, and move to the next number without switching tools. Calling, SMS, and email live in one timeline per lead, so a rep always knows the last touch.

For an SMB sales floor it is hard to argue with. Managers get call recordings and coaching visibility, sequences keep reps on cadence, and reporting answers who dialed, who connected, and what closed. If you run 3 to 30 reps doing high-volume outbound, Close earns its per-seat price. Check their site for current plans.

Picture a Tuesday. You are a consultant, deep in client work, and a new lead fills out your form at 2:14 pm. In Close, that lead waits until a rep is free, and you have no reps. In Orbit, the lead lands in one system with a full timeline, and you can ask Hiro to draft a first reply, add a task to follow up, and pull up your calendar to book a call. Orbit does not make phone calls, but it makes the paperwork and the follow-up nearly automatic.

Hiro opens with Cmd or Ctrl J and handles the busywork: create and update contacts, deals, and pipelines, manage tasks and the calendar, write and send proposals and invoices, and draft the bumps for threads that went quiet. It builds pages and forms too, and it remembers facts across chats. Everything it produces waits as a draft you approve, edit, or dismiss. See what Orbit AI can do for the full list.

Pick Orbit if you are the whole business, not a phone team. The CRM is free with no credit card and covers up to 250 contacts, one pipeline, unlimited tasks, a calendar, notes, a built-in email inbox, a booking page, 10 invoices, and 10 proposals. AI credits are included free every month with no API key to paste. Pro at $14 a month adds email tracking, sequences, two-way Google Calendar sync, the Chrome extension, the meeting recorder, and the MCP server.