For property managers

The CRM for property managers buried in multi-party threads

Orbit is a simple all-in-one CRM for property managers, with one AI assistant called Hiro built in. You juggle owners, tenants, vendors, and contractors at once, so keep them all in one place, turn emails into tasks, and ask Hiro to keep records clean and draft the follow-up so nothing falls through. You approve every touch. Free for 250 contacts, no credit card.

Why is property management a follow-up nightmare?

Property management is the hardest kind of relationship work because every party wants something different and they are all talking to you at once. The owner wants updates and their money. The tenant wants the leak fixed yesterday. The plumber needs the gate code and a time window. The prospective renter wants a showing before the unit is gone. A single dropped thread (a maintenance request that never became a work order, an owner email that went unanswered) turns into a complaint, a vacancy, or a lost contract.

You are not failing at any one of these. You are drowning in the volume of all of them, with no system to make sure each request becomes an action and each party gets a reply. The work is not hard. Keeping track of it is.

What Hiro does for a property manager

Orbit has one AI assistant, Hiro, that opens with Cmd or Ctrl-J. Ask and it will:

  • Turn emails into tasks, so a tenant's maintenance request or an owner's question becomes a tracked action instead of a buried message.
  • Keep your data clean by catching duplicate contacts from two listing portals, dead phone numbers, and stale records, so one database stays usable.
  • Draft the follow-ups in motion: the owner waiting on an update, the vendor you owe a time window, the prospect who asked about a showing.

Set it up for property work

  • Tags for owner, tenant, vendor, contractor, and prospect, so smart views show one group at a time.
  • A leasing pipeline (Inquiry, Showing, Application, Approved, Leased) to track units you are filling.
  • A separate pipeline for owner relationships (Prospect, Pitched, Signed, Active, At risk). The free plan includes one pipeline; a second is on Pro.
  • Custom fields for property address, unit, lease end date, and rent, with scheduled tasks for renewals and inspections.
  • GTD-style task lists (Inbox, Today, Next, Waiting) so the flood of requests has a home, all free on every plan.

How nothing falls through

The core problem is triage, not effort. When every email can become a task and every task has a clear next step, the dropped-thread disasters stop. Ask Hiro to turn the inbox into a task list and draft the replies. It is the same AI task management approach a solopreneur uses, scaled to a job with four kinds of stakeholders.

Every owner, tenant, and vendor carries a full timeline, so you can see the whole history of a property and a relationship in one place. Nothing auto-sends. If your records are a mess from years of portals and spreadsheets, here is how to clean your CRM and Hiro helps keep it clean after.

In property management, the disaster is always a dropped thread. Orbit turns every request into a tracked action so nothing falls through.

Keep exploring

Frequently asked questions

What is the best CRM for a property manager?+

Orbit fits property managers juggling owners, tenants, vendors, and prospects at once. It keeps each group in one database, turns emails into tracked tasks, and its AI assistant, Hiro, keeps records clean and drafts the follow-up. Free for 250 contacts, no credit card.

Can Orbit turn maintenance requests into tasks?+

Yes. Ask Hiro to turn emails into tasks, so a tenant request or owner question becomes a tracked action with a clear next step instead of a buried message. Tasks and GTD lists (Inbox, Today, Next, Waiting) are free on every plan.

How does Orbit handle so many different contacts?+

Tag each contact as owner, tenant, vendor, contractor, or prospect, and smart views keep them separate inside one database. Duplicate detection and merge are on every plan, and Hiro can catch dead numbers and stale records too.

How much does a property management CRM like Orbit cost?+

The CRM is free to start: 250 contacts, one pipeline, tasks, calendar, and a built-in email inbox. Pro is $14/mo or $112/yr with a 30-day trial (card required), and adds unlimited pipelines. AI is included on every plan with free monthly credits.

Make sure nothing falls through again

Turn emails into tasks and let Hiro draft the follow-up. Free plan, no credit card, nothing sends without you.

Free forever plan. No credit card. No spam.