For small business owners

The CRM for small business owners who are also the sales team

Orbit is a simple all-in-one CRM for small business owners who are also the sales team, the front desk, and accounts receivable. Its one AI assistant, Hiro, takes those jobs: it drafts fast replies to new leads, writes and chases invoices, drafts notes to bring past customers back, and reports Monday numbers. Everything lives in one place. You approve every message. Free for 250 contacts, no card.

The small business owner problem

You answer the phone, quote the work, do the work, send the invoice, and chase the invoice. Every lead that comes in during a job waits, and some percentage of waiting never comes back. That is the quiet tax on doing everything yourself.

"We should follow up more" has been on the whiteboard for a year. It is not a knowledge problem. There is simply no one whose job it is, until now.

What Hiro can do without new headcount

Hiro is one assistant inside the app. It takes the jobs you never had headcount for:

  • Draft a fast reply to a new lead so it does not go cold while you are with a customer.
  • Write and send invoices, then draft a polite reminder on day 3 and a firm one on day 14.
  • Draft personal check-ins for customers who have gone quiet, at most one a month each.
  • Pull real to-dos out of your email every day, so requests stop living in your head.
  • Run a cleanup on request: merge duplicate contacts and flag stale deals.
  • Draft a Monday summary from your workspace: meetings booked, money collected.

A week with Orbit as a small business owner

Monday: you ask Hiro for a Monday summary of what last week produced, and to turn the inbox into a list. Tuesday: two leads come in while you are with a customer, and Hiro has a reply drafted for each, with one booked for Thursday.

Wednesday: Hiro drafts a note to a customer from last winter who mentioned a bigger project someday. Thursday: the day-3 nudge goes out on the new invoice. Friday: you ask Hiro to run a cleanup, and it merges the duplicate and flags the deal that has not moved in a month. You approved everything from your phone, between jobs.

Set it up for your business

  • Pipeline stages: New lead, Quoted, Won, Delivered, Repeat.
  • Tags by product or service line.
  • A booking page so customers schedule themselves instead of trading calls.
  • Stuck anywhere, Hiro is a chat that can drive every feature for you.

You do not need to hire a sales team. You need one AI assistant that never forgets a follow-up.

Keep exploring

Frequently asked questions

What is the best CRM for a small business owner?+

Orbit is built for owners who do everything themselves. It pairs a simple pipeline with one AI assistant (Hiro) that drafts fast lead replies, writes and chases invoices, and keeps past customers warm. Free for 250 contacts, no credit card.

I have no time to set up software. How fast is Orbit?+

Signup is free with no credit card, and Hiro sets things up through plain chat: pipelines, tags, booking page. You can be approving your first drafted follow-ups the same day, and everything lives in one simple app.

What exactly is free in Orbit?+

The free CRM covers 250 contacts, one pipeline, unlimited tasks, calendar, notes, a built-in email inbox (100 sends a month), basic Tables, 10 invoices, 10 proposals, one booking page, 5 landing pages, and 3 forms, with no credit card.

What are the running costs?+

The CRM itself is free, or $14/mo on Pro. AI is included on every plan: every workspace gets free monthly credits with no API key to paste, and you can top up with credit packs or, on Pro, bring your own AI key. There is no phone or texting feature.

Is it safe to let AI talk to my customers?+

You stay in charge. Every message is a draft you approve, edit, or dismiss before it sends. Orbit is approval-gated and email is built in, so each message you send shows on the customer timeline. Nothing goes out on its own.

Stop being your own follow-up department

Free for 250 contacts, no credit card. Hiro drafts, chases, and reminds, and you approve it all from your phone.

Free forever plan. No credit card. No spam.