AI invoice collection that asks politely, then firmly
AI invoice collection chases overdue invoices for you, so getting paid stops depending on your appetite for awkward emails. In Orbit, Ray the collector drafts a polite reminder when an invoice is 3 days overdue and a firm one at day 14, and it never touches paid or voided invoices. Every reminder is a card you approve before it goes anywhere.
Meet Ray
Chasing money is the task everyone postpones. You did the work, the invoice sat, and now you are composing reminder number three in your head at 1 am, trying to sound friendly and serious at once. Ray, Orbit's collector, takes the job over.
The cadence is fixed and humane. Three days overdue: a polite reminder, drafted as a card for your approval. Fourteen days: a firmer one, still professional. Ray never touches an invoice that is paid or voided, so a client who already settled never gets an embarrassing chase. Because invoices live inside Orbit, every reminder lands on the contact timeline with the rest of the relationship.
What Ray does
- Drafts a polite reminder when an invoice hits 3 days overdue.
- Escalates to a firm, professional reminder at day 14.
- Never touches paid or voided invoices, full stop.
- Grounds each reminder in the actual invoice: amount, date, what it covered.
- Queues every reminder as a card you approve, edit, or dismiss.
- Logs reminders on the contact timeline beside the invoice itself.
The guardrails
The first guardrail is the one that prevents disasters: Ray will not chase paid or voided invoices, ever. The second is the approval card: each reminder waits for you, so you can soften a line for a good client or hold off entirely. Nothing sends on its own.
Those are the same rules the rest of Orbit's 16 agents follow, and the voice side adds more: off by default, calls only in the hours you set, a daily cap of 25, do-not-call lists, recorded-line disclosure, your own Vapi number, and transcripts saved to the contact timeline.
Ray vs chasing invoices yourself
| Orbit | Doing it yourself | |
|---|---|---|
| Timing | Day 3 and day 14, drafted on schedule | When the resentment peaks |
| Tone | Polite first, firm later, consistent | Too apologetic, then too sharp |
| Coverage | Every overdue invoice gets a draft | Only the ones that sting |
| Safety | Paid and voided invoices untouchable | The awkward chase after they paid |
| Records kept | Reminders logged beside the invoice | No memory of who you reminded |
| Cost | Included in the free plan, your own AI key | Cash flow and composure |
Getting paid should not require getting awkward. Ray asks politely on day 3, firmly on day 14, and leaves settled invoices alone.
Keep exploring
Frequently asked questions
What is AI invoice collection?+
It is an agent that watches your overdue invoices and drafts payment reminders on a schedule. In Orbit, Ray drafts a polite reminder at 3 days overdue and a firm one at day 14, each waiting for your approval before it sends.
Can Ray accidentally chase a client who already paid?+
No. Ray never touches paid or voided invoices. Only genuinely overdue invoices get reminders drafted.
Do the payment reminders send automatically?+
No. Each reminder arrives as a card in Orbit that you approve, edit, or dismiss. You stay in control of every message a client receives.
Does Orbit include invoicing?+
Yes. Invoices are built into Orbit (10 on the free plan) with a simple money ledger, so Ray works from real invoice records rather than a separate tool.
Get paid without the awkward part
Ray drafts day-3 and day-14 reminders. You approve each one. Free to start.
Free forever plan. No credit card. No spam.