Capsule is a clean, lightweight CRM for small teams that want contacts, pipelines, and tasks without bloat, priced per seat. Orbit is a simple all-in-one CRM for one person that adds an AI assistant, Hiro, plus built-in invoices, proposals, and email. Capsule is a tidy place to track. Orbit is a tidy place to track plus an assistant that does the busywork.
Capsule is loved for being simple. It does the core CRM job well: a clean contact database, a visual sales pipeline, tasks and calendar, and tags to organize people. There is little to learn and almost nothing to switch off, which makes it easy to roll out to a small team that does not want a heavy system.
It also keeps a fair free tier for very small use and reasonable per-seat plans as you grow, with integrations for email and accounting. For a small services or trades business that wants order without complexity, Capsule is a sane, calm choice. Check their site for current plans and limits.
Side by side on what one person actually needs from a CRM.
| Orbit | Capsule | |
|---|---|---|
| AI assistant that drafts and does the busywork | Hiro drafts follow-ups, proposals, and invoices on your approval | |
| All-in-one: invoices, proposals, and booking pages | Included, free plan covers the basics | Via integrations, check their site |
| Clean contact database and pipeline | Yes, with full timelines and smart views | Yes, a core strength |
| Nothing sends without your approval | Every Hiro draft waits for you to approve first | Not applicable, no assistant |
| Built for one person | Yes, solo-first | Small-team friendly, sold per seat |
| Built-in email inbox with tracking | Free inbox, open and click tracking on Pro | Via integrations, check their site |
| On-device meeting transcription | Meeting recorder on Pro, audio stays on your machine | |
| Built-in MCP server to connect Claude | Yes, on Pro | |
| Free plan | Free CRM plan, no credit card; AI included free | Free tier for very small use, then per seat, check their site |
Capsule and Orbit agree on one thing: a CRM should be calm and easy. Where they part ways is what else comes in the box. Capsule keeps the record clean and leaves invoicing, proposals, and email to other tools. Orbit puts them in one place, then adds one assistant. Ask Hiro to draft a bump for a quiet thread, write a proposal, send an invoice reminder, or turn a call note into tasks, and it returns a draft you approve.
That is the gap the assistant fills. A lean CRM keeps you organized. It does not draft the next follow-up for you. Orbit keeps the follow-up sequence moving even on your busiest week, because the next move can arrive as a draft waiting for your yes rather than a task you have to remember to start.
Everything stays under your control, and nothing sends on its own. The free plan covers 250 contacts, one pipeline, unlimited tasks, a calendar, notes, a built-in email inbox (100 sends a month), and basic Tables, plus 10 invoices, 10 proposals, and a booking page. Hiro runs on free monthly AI credits, included on every plan, no API key to paste and nothing to configure.
Capsule keeps a solo business tidy. Orbit keeps it tidy, puts the back office in the box, and adds an assistant for the busywork.
Yes. Orbit keeps the clean contacts-and-pipeline feel Capsule is known for, then adds one AI assistant, Hiro, that drafts follow-ups, proposals, and invoices, plus built-in email, all with your approval. Capsule is the simpler pick if you want a bare CRM with no AI. Orbit is the pick if you want the back office and an assistant too.
Capsule offers a free tier for very small use and then charges per seat. Check their site for current limits. Orbit has a free CRM plan with no credit card: 250 contacts, one pipeline, unlimited tasks, a built-in email inbox, and 10 invoices. Pro is $14/mo or $112/yr, with an optional 30-day free trial (card required).
Yes. Capsule is a lean CRM without an assistant. Orbit includes Hiro, one assistant that can create and update contacts and deals, manage tasks and the calendar, write and send proposals and invoices, and draft follow-ups, each requiring your approval before anything sends. Orbit does not make phone calls.
Not meaningfully. Orbit keeps the same calm, simple CRM core: contacts, pipeline, tasks, and smart views. Hiro sits on top and offers to draft things for you, so you can ignore it entirely or use it when you want. The extra tools, invoices, proposals, and email, are all in one familiar place.
The free plan, no credit card: 250 contacts, 1 pipeline, unlimited tasks and GTD lists, a calendar, notes, a built-in email inbox (100 sends a month), basic Tables, plus 10 invoices, 10 proposals, and one booking page. Hiro runs on free monthly AI credits, and Pro ($14/mo) raises the limits.
Orbit's CRM is free, no credit card. Start a 30-day Pro trial (card required), let Hiro draft with the AI credits already included, and approve every draft before it sends.
Free forever plan. No credit card. No spam.