Orbit vs Capsule CRM
Capsule is a clean, lightweight CRM for small teams that want contacts, pipelines, and tasks without bloat, priced per seat. Orbit is a free CRM for one person that adds 16 AI agents which prospect, call leads back in about 90 seconds, and draft follow-ups you approve. Capsule is a tidy place to track. Orbit is a tidy place to track plus a team to do the work.
What is Capsule great at?
Capsule is loved for being simple. It does the core CRM job well: a clean contact database, a visual sales pipeline, tasks and calendar, and tags to organize people. There is little to learn and almost nothing to switch off, which makes it easy to roll out to a small team that does not want a heavy system.
It also keeps a fair free tier for very small use and reasonable per-seat plans as you grow, with integrations for email and accounting. For a small services or trades business that wants order without complexity, Capsule is a sane, calm choice. Check their site for current plans and limits.
Orbit vs Capsule at a glance
Side by side on what one person actually needs from a CRM.
| Orbit | Capsule | |
|---|---|---|
| Built-in AI agents that do the work | 16 named agents from prospecting to overdue invoices | |
| AI voice calls and speed-to-lead | Remy calls new form leads back in about 90 seconds | |
| Clean contact database and pipeline | Yes, with full timelines and smart views | Yes, a core strength |
| Human approval gates on AI output | Every agent output is a card you approve first | Not applicable, no agents |
| Built for one person | Yes, solo-first | Small-team friendly, sold per seat |
| Invoices, proposals, and booking pages included | Included on the free plan | Via integrations, check their site |
| On-device meeting transcription | Free, audio stays on your machine | |
| MCP server to connect Claude | Built in, upcoming Pro plan | |
| Free plan | Free forever, no credit card, all 16 agents | Free tier for very small use, then per seat, check their site |
Where does Orbit fit instead?
Capsule and Orbit agree on one thing: a CRM should be calm and easy. Where they part ways is what happens after a contact is in the system. Capsule waits for you to do the next step. Orbit staffs it. Niko prospects from your ideal client profile, Remy calls new form leads back in about 90 seconds, Tess drafts bumps for quiet threads, Wes nudges unsigned proposals, and Ray chases overdue invoices on day 3 and day 14.
That is the gap an agent team fills. A lean CRM keeps you organized; it does not keep you from forgetting to follow up. Orbit's agents make sure the follow-up sequence keeps moving even on your busiest week, because each next move arrives as a draft card waiting for your yes rather than a task you have to remember to start.
Everything stays under your control. Voice agents are off by default and run on your own Vapi number with calling hours and a daily cap. The free plan covers all 16 agents with your own AI key, unlimited contacts, a pipeline, a booking page, landing pages, forms, invoices, and proposals. Providers bill you at cost, cents to a few dollars a month for typical solo use.
Choose Orbit over Capsule when
- You want the work done, not just a clean place to record that it is due.
- Leads go cold because nobody calls them back fast. Remy answers in about 90 seconds.
- Follow-up and invoice chasing slip when you get busy. The agents keep drafts ready.
- You want invoices, proposals, and a booking page in the same free tool.
- You are one person and would rather not pay per seat for a team you do not have.
Capsule keeps a solo business tidy. Orbit keeps it tidy and adds a team that does the chasing.
Keep exploring
Frequently asked questions
Is Orbit a good Capsule alternative for a solo business?+
Yes. Orbit keeps the clean contacts-and-pipeline feel Capsule is known for, then adds 16 AI agents that prospect, call leads back, and draft follow-ups, with you approving every output. Capsule is the simpler pick if you want a bare CRM with no AI; Orbit is the pick if you want the work done too.
Does Capsule have a free plan?+
Capsule offers a free tier for very small use and then charges per seat. Check their site for current limits. Orbit has a free forever plan with no credit card that includes all 16 AI agents with your own API keys.
Does Orbit have AI agents that Capsule lacks?+
Yes. Capsule is a lean CRM without an agent team. Orbit ships 16 named agents covering prospecting, voice calls, email and call follow-up, meeting prep, invoice collection, and data hygiene, each doing one job and each requiring your approval before anything sends.
Is Orbit harder to learn than Capsule?+
Not meaningfully. Orbit keeps the same calm, simple CRM core: contacts, pipeline, tasks, and smart views. The agents sit on top and surface suggestions as cards, so you can ignore them entirely or turn on one at a time.
What does Orbit's free plan include?+
Free forever with no credit card: all 16 AI agents with your own API keys, unlimited contacts, tasks, and notes, 1 pipeline, 1 booking page, 5 landing pages, 3 forms, 10 invoices, and 10 proposals. Sync and MCP access are part of the upcoming Pro plan.
Keep it simple, and let the team do the work
Orbit is free forever, no credit card. Bring your own AI key, turn on the agents you want, and approve every card before it moves.
Free forever plan. No credit card. No spam.